Reduced Cost Communication
The mere fact that the net makes communication much cheaper and more convenient can have a significant role in allowing people to protect themselves against harmful activities or unwanted materials or interactions.
- If you have a question about the honesty or value of a web site or email correspondent, you can easily send an email to a friend or reliable source to get an evaluation or recommendation.
- If you want to know more before committing to an online transaction, you can search or browse for more information or sources of consumer assistance.
- If you want to test the veracity or intentions of an online correspondent, you can use email to ask probing questions.
- If you want to know what other customers think of an online product or service, you can post questions to an appropriate discussion group.
Reduced communications costs, and increased communications and access to information, help substantially to mitigate or reduce the following problems:
- Imposition of or access to unwanted material
- Fraud
- Unsatisfactory commercial dealings
- Confusion or uncertainty regarding the nature of or role played by other persons online
Cross references:
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